Questions people ask before they trust us with their uptime.

AlertSpy is a monitoring and alerting platform that watches your websites, servers, containers, and infrastructure, then tells you the moment something breaks — before your customers notice. It combines classic uptime checks (HTTP, SSL, domain, ping, port, keyword) with deeper signal monitoring for Prometheus alerts and Loki logs, plus status pages and on-call alert routing, all in one dashboard.

Yes. The Free plan includes 5 monitors, 1 status page, and 5-minute checks — no credit card required. It's enough to keep an eye on a personal project or a small site, and you can upgrade the moment you outgrow it.

Under a minute for a basic HTTP check: sign up, paste in a URL, choose a check interval, and AlertSpy starts watching. More advanced monitor types (Docker, Prometheus, Loki) take a little longer since they need connection details for that service, but you're still looking at a few minutes, not a deployment project.

For standard checks (HTTP, SSL, domain, ping, port, keyword) — no, AlertSpy reaches out to your endpoints directly, nothing to install. For Docker and system service monitoring, or for pulling in Prometheus/Loki data, you'll point AlertSpy at that service's existing API — there's no heavyweight agent to deploy.

Websites and APIs over HTTP(s), SSL certificate expiry, domain expiry and DNS changes, hosts over ICMP ping, raw TCP ports, keyword presence/absence on a page, Docker containers, system services, and — through a real Chrome-based check — pages that need JavaScript to render. On top of that, AlertSpy can watch Prometheus alerts/queries and Loki log patterns directly, so you don't need a separate tool for infrastructure signals.

It depends on your plan — check intervals range from 5-minute checks on the Free plan down to 30-second checks on Enterprise, with Solo and Team plans in between. Faster checks mean you find out about a problem sooner, which matters most for anything customer-facing.

Ping and port monitors work well for infrastructure on a network AlertSpy can reach — routers, internal hosts, and network gear that don't speak HTTP. If your infrastructure sits behind a firewall with no public access at all, reach out and we can talk through options for your setup.

AlertSpy opens an incident, notifies you through whichever notification channels you've configured, and keeps tracking the incident's timeline until the check recovers. If you're using AlertSpy's alert rules, you can route different kinds of failures to different people or channels instead of paging the whole team for everything.

That scales with your plan — from 1 channel on Free up to 50 on Enterprise, with Solo and Team plans in between. Each channel is a place an alert can go, so more channels means more flexibility in how you route incidents to the right people.

Yes — that's the whole point of AlertSpy's alert rules. Instead of every check failure blasting every channel, you can define rules based on severity, monitor type, or signal source, so a flaky low-priority check doesn't wake anyone up at 3am while a real outage does.

Yes, on-call schedules and overrides are built in, so alerts route to whoever's actually on call — not whoever happens to be nearest a Slack notification. This is available on Team and Enterprise plans.

A status page is a public (or private) page showing the live status of your services — the same idea as status.github.com. It's the fastest way to tell customers "we know, we're on it" during an incident instead of fielding the same support ticket fifty times.

Every paid plan includes at least 3 status pages, scaling up to 30 on Enterprise. The Free plan includes 1, which is enough for a single product or project.

Yes — upgrade or downgrade any time from your account's plan page. Upgrades take effect immediately with a prorated charge; downgrades apply at your next billing cycle so you don't lose access mid-period.

Checkout is handled securely through Cashfree, so you can pay with major cards and the other methods Cashfree supports for your region.

Yes — most plans offer a few monitor-count tiers at different prices, so you can pick the size that matches how many things you're actually watching instead of overpaying for headroom you don't need yet. You can move between tiers as your monitoring footprint grows.

Team and Enterprise plans include team member seats, so the right people can see incidents and manage monitors without sharing a single login. Solo and Free plans are single-user.

Your monitors and history stay intact — if a downgrade puts you over a plan's monitor limit, the extras are paused rather than deleted, so nothing is lost if you upgrade again later.

AlertSpy's check infrastructure is built to run independently of any single service it's watching, so an outage on your end doesn't take down your ability to be alerted about it. If you'd like more detail on our own architecture and reliability practices, get in touch.

Yes. Monitor configuration, incident history, and account data are private to your account by default — status pages are the one thing you explicitly choose to make public, and only the details you configure them to show.